If your home has caught fire — whether it’s a simple or complex fire — you’ll need to get to safety quickly. After you’re sure that everyone has safely escaped from your home and the fire department has been called, wait for the fire to be put out. Once the fire has been extinguished, call your insurance company.
An insurance adjuster will come out to your home and take photos of the scene before anything has been moved or fixed. Finally, wait for the damage to be reported and claims to be filed with the insurance company.
Once your insurance company knows how much cleaning and fire restoration will need to be done, you have the green light to hire a construction company and have them start the process of rebuilding what you lost. The construction company’s claims services professional will help interpret the scope of the fire damage restoration covered by the insurance company. The restoration process should begin within 24-48 hours after the fire is out to ensure the best results.